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In the aftermath of SuperStorm Sandy, the National Restaurant Association has posted tips for restaurant insurance.

East Coast operators affected by the recent hurricane and snowstorms can follow a few basic steps to make the insurance-claims process easier, according to a recent client alert from the insurance recovery experts at the Pillsbury law firm.

Compliments from Foodservice Equipment Magazine as  passed on by the National Restaurant Association:

  • Collect all your insurance policies, including commercial property insurance, auto policies, flood insurance and any others, to evaluate primary coverage for a range of covered losses.
  • Understand the types of losses that can be covered. Damaged buildings, ruined equipment and spoiled food are among the most common losses covered by a restaurateur's commercial property insurance. But you may also be eligible to make claims for business interruption, including utility service interruption, and extra costs for running your business as a result of a covered loss.
  • Act quickly and follow instructions. Most policies provide explicit instructions on giving notice to your insurer and/or insurance broker about potential losses. Follow the instructions carefully, and be sure to provide notices that are accurate and directed to the correct parties. You don't need to wait to tally all your losses before providing notice.
  • Document everything. Take photos of property damaged during the storm, as well as property that may have become unusable after the storm. Track expense-related losses carefully and save receipts for any repair work.The New York State Restaurant Association is providing its members with phone numbers and official information from New York’s city health commissioner on dealing with the storm’s aftermath. Everything from the how-to’s of re-opening a restaurant without electrical power to extended liquor-license deadlines to food donations can be found at the association’s website.

    Among the tips from the Bureau of Food Safety and Community Sanitation are restaurant re-opening guidelines for any operation affected by Hurricane Sandy either due to flooding, power outages or food contamination. It includes this reminder about foodservice equipment and furnishings:

    • Thoroughly clean and sanitize all equipment that may have been exposed to contamination. Refrigerators and freezers and other equipment with fiberglass insulation must be checked to see if the insulation was exposed to flood water. If it was exposed, it must be removed and replaced. Styrofoam or closed cell polyurethane insulation may be cleaned but it is best to check with the manufacturer. A licensed electrician should thoroughly inspect electrical components (including wiring, compressors and switches) to determine if they should be replaced. Check water heaters particularly if flood water got into the gas burner, electrical parts or insulation.
    • Walk-in Coolers: If walk-ins have been flooded, the floors and walls should be cleaned and sanitized. If flood waters rose above panels with holes are otherwise not intact, the panel should be replaced. Those with wood floors will need to have the flooring replaced.
    • Furnishings: Porous or absorbent furniture and fixtures should be discarded if they have come in contact with flood water. This includes upholstered furniture, tables and booths that cannot be effectively cleaned and sanitized. Paper and disposable products that have been in contact with flood water should also be discarded.
    • Walls and Ceilings: Sheetrock, insulation or ceiling tiles that have been soaked by flood waters should be removed to at least 30 inches above the waterline. Paneling may be removed and saved but air should circulate around wall cavities to dry the studs and the sills, which do not have to be replaced if dried properly. Flooded portions of studs and sills should be treated with a biocide such as a bleach and water solution to avoid mold or mildew growth.
    • Floors and Coverings: You should remove linoleum or tile that has been flooded to clean and dry wooden subfloors. This will prevent mold growth in the future. If this cannot be done immediately, you may clean and sanitize the area and replace the flooring at a later date. If flooring is on a concrete slab, only damaged or loose tiles need to be removed. Linoleum or vinyl tile may be saved if you can clean and sanitize them. Carpeting, padding or foam rubber, including padding under tiles, must be thrown away if soaked by flood waters.
    --Courtesy Bureau of Food Safety and Community Sanitation


 
 
 
 
 
 
 
 
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 Follett ice machines with RIDE™ Remote Ice Delivery Equipment push Chewblet® ice through a tube to automatically fill a drink station, storage bin or jockey box – without the need for any human contact with the ice.

GREATER DESIGN FLEXIBILITY A Follett ice machine with RIDE offers the ultimate in installation flexibility, because it can be positioned almost anywhere – under a counter, mounted on a wall, or in a back room up to 75 feet away

MORE INVITING FOR CUSTOMERS Traditionally, dispensers are “auto-filled” by placing an ice machine directly on top of them. This creates heat and noise in the retail area. A Follett ice machine can auto-fill through a tube from outside the customer area, creating a more attractive, open, inviting fountain area for customers.

MORE SANITARY Unique RIDE technology pushes the ice through the tube. There is no opportunity for contamination from human contact or from dirty buckets or other receptacles during transport.

EASIER MAINTENANCE When a Follett ice machine with RIDE is installed out of the customer area, cleaning and service of the machine always takes place out of the customer’s view. It’s also easier to clean and service the beverage dispenser, since there is no machine of any type on top of it.

CUSTOMERS CHOOSE CHEWBLET ICE! All Follett ice machines produce Chewblet ice – uniformly shaped pieces of chewable ice that are preferred by up to 70% of consumers. Chewblet ice is higher in quality than other forms of nugget ice and dispenses more reliably.

Like what you hear - see Chewblet live on our video section under Follett and make sure to visit our photo section to see many applications of the RIDE system -


 
 
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When buying (or selling) a new piece of equipment, do yourself a big favor and find the serial number upon purchase. In the food service industry, pieces get dirty quickly and serial numbers become illegible. One facility I visited had a big binder with all the pieces of equipment they had purchased along with a copy of the invoice and serial number. This simple system will make sure your piece is covered under warranty, that the parts you purchase for it in the future are correct, and will save you countless hours on the phone.  

 
 
WHICH DIRECTION ARE WE GOING?
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Maybe moving ahead with technology is a bit like moving back, but the world has embraced it and so must we.
With our new site, we hope to have information more readily available to you, such as a click of a button to access our manufacturers, price lists, etc.
We also hope to bring you information on technology, trends, and solutions to operators needs.
We welcome your feedback and look forward to serving you the very best we can.